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How do I check the status of my order?
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You will be assisted by a personalized e-mail on the e-mail address filled by you
in the purchase form, which will contain all the information regarding your shop
cart and status of your order.
At Condor Footwear (India) Limited, we take adequate measures and strive for perfection
in executing your order. Our Customer Support team is always available to assist
you with your order and guarantee complete satisfaction.
How to shop online?
Online shopping facility offered on shop.inblu.in is valid for customers ordering
for footwear from any part of the world.
Searching our catalogue:
You can search for footwear in a specified category (e.g. Men’s Footwear)
in Men's or (e.g. Women’s Footwear) in Women's wear. Within a category you
may include an additional criteria for footwear within a specified 'price range'.
Search results for the specified criteria are displayed in a new page in the form
of thumbnail images. Moving the mouse over the thumbnail image displays the larger
image of each product.
The category of the catalogue you are browsing is displayed at the top of the page
along with the total number of footwear that matches the specified search parameters.
The variety of footwear can be viewed by moving to the next pages by clicking on
the page numbers indicated at the bottom of the page.
If you choose to, you can modify your search parameters by moving the mouse over
the "MODIFY SEARCH" button. Choose a new Category and Price range and
continue the search. All the prices are in INR/USD.
Selecting Footwear:
Click on the thumbnail image of any footwear for a closer look. See the
footwear from different angles. Get all the information you need - Title, Description,
Code, Colors, Sizes and Price.
Click on the colour swatches to see the footwear of all colors the footwear is available
in.
Please note: Though we have taken utmost care to ensure that actual colors of footwear
are close to colors displayed on the website, calibration of the display devices
used may sometimes distort colors. We are unable to control such eventualities and
offer no guarantee of their accuracy.
Footwear is available only in standard European size.
Click on 'SEND ENQUIRY' to forward your enquiry to us.
Order Purchasing:
On receiving your order and receiving your payment through the secure online payment
option, we will arrange to dispatch your order.
Customer support:
If you require assistance, or have a query or in the rare case, a complaint pertaining
to your order, please contact customer service by email or telephone.
How long will it take for my order to reach me?
The order takes minimum 8 working days for deliveries in India and 15 working
days for international deliveries under normal circumstances.
While it is our effort to deliver Condor Footwear (India) Limited collection anywhere
in the world, we regret our inability to deliver to destinations which pose shipping
restrictions beyond our control.
How will you dispatch my order?
At Condor Footwear (India) Limited, utmost care is taken to ensure that your consignment
reaches you on time after it is dispatched by us. All consignments are dispatched
through reputed courier services working worldwide.
Special care is taken to ensure that the footwear we deliver is packed well. However
we do not have control over the condition of the package at the delivery location,
due to reasons such as delivery procedures at customs offices etc.
How much do I have to pay for courier or shipping charges?
For delivery within India, we will not be charging the shipping charges and the
same will be on our account.
For dispatches to countries other than India, the courier charges vary from nation
to nation and will be accordingly added to your order as per the destination and
the weight category of the product ordered by you. If you are satisfied by the shipping
charges then you can proceed for the payment of product price and shipping charges
and the goods will be dispatched after receiving the order along with the payment.
Footwear used for personal use does not attract custom duties in most countries.
However there are some countries which do charge custom duties on footwear. These
charges if any are payable by the customer as per regulations in the country where
he/she resides.
What if my order is not executed?
In rare chance that the order is not executed, the amount paid by you shall be refunded
to your account from which the payment is made within 4 working days.
Is my address and contact detail secured?
shop.inblu.in respects the Security and Privacy of its Customers.
We collect personal information like name, age, gender, address, phone numbers and
email address of the customer while filling the purchase form. This information
enables shop.inblu.in to deliver footwear ordered, to fulfill requests, to contact
you in the event of order or delivery difficulties, for verification, to respond
to your inquiries and to deliver services and information about our products or
web site to you. We assure you that these E-mail addresses collected on this Web
site will not be shared with any third parties.
Is there any discount schemes for bulk order?
We really appreciate your interest in bulk order. To get more information regarding
this segment please send inquiries to our e-mail address or call us on the phone
number given under the icon ‘contact us’.
Can I return or exchange the purchase item?
shop.inblu.in offers an exclusive range of Footwear, specially created to suit a
customer's individual taste and requirement. So, footwear purchased at shop.inblu.in
is not exchanged or returnable.
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